Strategic Customer Care: An Evolutionary Approach to Customer Care

A Good Read ships from Toronto and Niagara Falls, NY - customers outside of North America please allow two to three weeks for delivery. D/j has minor tip wear, small indent near spine. ; 8vo - over 7?" - 9?" TallDie meisten Unternehmen haben bereits die Bedeutung einer verbesserten Kundentbetreuung erkannt. Sie Title: Strategic Customer Care: An Evolutionary Approach to Customer Care Author Name: Brown, Stanley A. Edition: First Edition ISBN Number: 0471643424 ISBN-13: 9780471643425 Location Published: Toronto, Wiley: 1999 Binding: Hardcover Book Condition: Fine in Near Fine dust jacket Categories: Customer Service Seller ID: 6997